Flower Palm Leaf Turtle Back Leaf Pillowcase Home Spun Duvet Cover Boy Girl Bedclothes Linen Set King Queen Twins

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Easy returns and refunds
Free shipping worldwide
Product Description

Size Chart :

AU Size

Size

Duvet Cover (cm / inch)

Pillowcase (cm / inch)

AU Single

140x210cm*1

55.11*82.67*1

50x70cm*1

19.68*27.55*1

AU Double

180x210cm*1

70.86*82.67*1

50x70cm*2

19.68*27.55*2

AU Queen

210x210cm*1

82.67*87.67*1

50x70cm*2

19.68*27.55*2

AU King

240x210cm*1

94.48 *87.67*1

60x100cm*2

19.68*27.55*2

US Size

Size

Duvet Cover (cm / inch)

Pillowcase (cm / inch)

US Twin

173x218cm*1

68.11*85.82*1

50x70cm*1

19.68*27.55*1

US Full

200x230cm*1

78.74*90.55*1

50x70cm*2

19.68*27.55*2

US Queen

228x228cm*1

89.76*89.76*1

50x70cm*2

19.68*27.55*2

US King

264x228cm*1

103.93*89.76*1

50x91cm*2

19.68*35.82*2

EU Size

Size

Duvet Cover (cm / inch)

Pillowcase (cm / inch)

EU Twin

135x200cm*1

53.14*78.74*1

50x70cm*1

19.68*27.55*1

EU Double

200x200cm*1

78.74*78.74*1

50x70cm*2

19.68*27.55*2

EU King

240x220cm*1

94.48*86.61*1

50x70cm*2

19.68*27.55*2

Note :Due to hand made tailoring, please allow 3-5cm size differ.

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Shipping
Most of our items will be completed and shipped within 2-5 business days. Since this is a custom made to order item, it may take up to 20-30 business days to receive your item. Our average delivery time is 15 business days. However, sometimes there are exceptions and it could be shorter or longer. If any issues arise with your order or a change in how long it will take to arrive you will be notified via email or an  message immediately.
Returns and Exchanges
If there is a defect with your productor you receive the wrong product, please contact us to resolve the issue. We will be more than happy to assist you.
Payment
Credit cards that  accepts. We will not accept money orders.
Feedback
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says "no information available at the moment".

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • You receive the wrong item
  • You do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
  • Other exceptional circumstances outside the control of virvia.shop

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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